Make Monitoring A Financial Business Strategy

Monitoring is the kind of strategy that can be difficult to establish in a small company. Many employees fear that monitoring can be a disruptive and intrusive approach to their everyday routine. Introducing the idea that the business can supervise employees is a difficult choice because, even though monitoring is a legal process – you, however, need to respect your team’s and customers’ privacy – it doesn’t mean it’s going to be accepted by your staff. The main reason is that people fear the boss monitors with the intent to cause damage, either by looking for an excuse to fire an employee or to blame. In reality, if you want your team to embrace monitoring as a successful strategy, you need to explain to them how it can be used to keep the company financially stable without putting anyone at risk. 

Monitoring keeps dangers at bay
Running a company is about managing risks, both on the market and also on your premises. Keeping your office or your shop secure is not a luxury; it is your responsibility as a business owner. That’s precisely why adding monitoring systems, such as CCTV as seen here, can act as a preventive solution against potential criminals and intruders. Indeed, the presence of a CCTV camera can suffice to deter criminals. Similarly, monitoring who comes in and out of your premises – through an ID system – can also serve as a defense mechanism against unwanted visitors. From a business perspective, your security strategy is crucial to your protection and your insurance cover. Insurers are less likely to support damages for companies that haven’t implemented security monitoring systems. 

Monitoring gives you room for improvement
Monitoring your employees’ work is wrongly perceived as a way of blaming people for low productivity or mistakes. But, you can use your checking and tracking solutions as a starting point for business improvement in general. For instance, tracking fleet with can not only let you know where your drivers are, but it also shows you the typical driving pattern and journey. You can use the data to figure out whether you could improve the overall journey logistics, in terms of time, distance, trip allocation, etc. The same principle applies for any monitoring activity, whether it is office-based or not. 

Monitoring protects your reputation too
At the heart of it, a monitoring system records data in real-time, whether visual, factual, or even audio. Bringing a monitoring system into the business allows you to avoid fraud by being able to provide evidence to the most relevant authorities. CCTV footage, for instance, is often used as part of crime investigation. But they can also be used as a reputation shield, especially if your business is accused of misbehavior, H&S fault, etc. Imagine a client filing up a complaint after slipping in your shop. If you can provide CCTV proof that things didn’t happen the way they say it did, you can avoid a hefty compensation payment and the reputation backlash that goes with it.  

While it can be tricky to introduce monitoring to your team, showing them the financial advantages of keeping track of activities and people on and off-site can help to change their minds. Monitoring is not about punishing your team, but about enabling your business to grow safely. 

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